Requirement I

G51REQ Coursework 1 REQUIREMENTS ELICITATION REPORT Group Authors Muhammad Khidhir Hein Min Htike Ang Rhu acid ascertain 10/11/2011 Part 1 Report drumhead The report is rough the activities beginnere and observed in the curb, while and after the hinge upon to menagerie Negara. The main activities were deciding w present and when to go, making the sex, arriving at the place and doing a scrutinise, r everting from the trip and activities after the envision. Initi onlyy, we were prep ardness to visit A Famosa in Malacca, but it was endureceled as Malacca was a big duration off from the campus, and the travelling provide take most of our eon.After searching on the profits astir(predicate) places to visit in Kuala Lumpur, we unflinching on visiting menagerie Negara on Saturday, which is much closer comp bed to Malacca and almost none of us had visited the place yet. On Saturday morning, we met at the SA building and drove to the menagerielogical gardenlogical gard en. Having a driver who knows the r proscribedes in Kuala Lumpur, we reached Zoo Negara in about an hour. However, we had a hard meter finding putting greening spots as it was the eve of Hari Raya. In the end, we had to park our car a long distance away from the entrance, but at least we wealthy person arrived at the menagerie.Inside the zoological garden, we sawing machine antithetic kinds of brutes and thither were near(prenominal) centers that function as a sanctuary for famous local birds, reptiles and fish. We lay in data by taking pictures and oppugning a fewer individuals while having a break at one of the neaten stops. After we went to take the tigers and lions in the Mammal exponentdom, we at long last left the zoo from an other(a) entrance, which was non utmost from where we parked. On the way blanket, we stopped at a Burger King in Damansara for late lunch before heading top to Nottingham. When we got back to our charter got home s, we saved the p ictures hat were taken and started on writing the report. In the end, the problems we had on that trip was based on finding places within the zoo and wasting our while chatter almost of the same attractions. Part 2 Approach to requirements elicitation Requirements elicitation is withal kn take in as requirements gathering, which is fail of the process upon enquiring the requirements of a particular system from users, customers and stakeholders. In other words, it whoremonger besides be considered as consul tation with the spate who ar elusive in the process as mentioned above.Stages of elicitation include objective setting, background companionship, knowledge organi sit downion and stakeholder requirements collection. in that location is various specific approach of requirements elicitation which includes inter forecasting, head-fixed systems methods, prototyping, scenarios, and requirements reuse and participant observation. These atomic number 18 nigh of the we ll-known(prenominal) approach to requirements elicitation. Firstly, the requirements coordinate impart talk about the system with pieces of stakeholders and boost the run across of their requirements.thitherfore, an interview result be conducted in order to perplex the indispensable information. This can be done in ii various ways, all through closed interviews or open interviews. Closed interviews will be conveyed by looking for answers from a pre-defined deed of questions which has been set by the requirements engineer. contrary closed interviews, open interviews let the requirements engineer to dispute with the stakeholders in an unrestricted way about what they want from the system. Interviewers can never approach the interview with disapproving topics about what is needed and must be open-minded.Besides that, stakeholders must be deemn an idea about the discussion by requirements proposal or denominate examples of an existing system. Secondly, scenarios techniq ue is used for elicitation which explains the way a system is cosmos used through stories description. It starts with an introduction of the system before the scenario starts, then the usual flow of events with some exception and information about coexisting activities. At the end of the scenario, a description of the system is being stated. Scenarios describe how a user communicates with a system.Participant observation is observing hoi polloi at work because they find it thorny to tell what they do because it is conventionalism to them. Moreover, ethnography method also has proved to be precious in understanding developed work processes. An ethnographer can observe large number at work and create an image of how work is done. Further more(prenominal), another method in requirements elicitation is requirements reuse. It involves taking a developed system and uses them in different system. These reused requirements prepare already been checked and validated in other system, in that respectfore saves time and effort.But, currently it is an informal process but through this, it could lead to bigger cost savings. By reusing, it could lead to a consistency of prescript through applications. While being at the zoo, we walked throughout the entirely compass of the zoo to grasp a better view and some first-hand have on how things work there. We could see that, the signage doesnt genuinely give dead-on(prenominal) direction to the place we wanted to go. The signage tells us to go towards the direction they give but in the end we were in a different pathway from the one we were supposed to be at. They should provide a cle ber signage for people to understand it better.Additionally, I appreciate there should be more staffs in and nearly the zoo to explain further information on the kind of savages we are looking at and provide some interesting details on how they eat or the kind of nutrient that they eat and m either more. These are the things that they should focus more on, and who wouldnt ilk list ening to interesting stories of animals? Likewise, I can also observe the backgrounds of people who were there, so that a wider view can be seen on the people who we can put more focus on. I must say that, most of the visitors were foreigners and entirely a nu mber of Malaysians were there.This might be because of the past picture they had at the zoo. in that locationfore, I conducted interviews and assume them a few questions link up to the zoo to know exactly what they esteem of the place and buzz off some opinions and ideas from them. In my opinion, the interview gave us a lot of useful information on what the zoo can purify on and the things that should be maintained for them to set forth a better experience of the zoo. And hopefully, this will result in an increase in the numbe r of visitors and a better review from everyone Part 3 Practicalities of field study unidentified1 Nationality Malaysian Age 42Gender Male R ace Malay Date of Birth 12/05/1979 Occupation Teacher Location Ampang Marital locating Married Anonymous2 Nationality Malaysian Age 18 Gender Male Race Chinese Date of Birth 06/12/1993 Occupation Student Location Kampung Pandan Marital Status Single Our separate went to the National Zoo for up to almost 6 hours, including the journey of going to the zoo and coming back from the zoo. Later on, we went for a late lunch in Burger King which took us about half an hour to energize there and left at approximately 30 minutes later. Then, we went back to our campus which took us another 40 minutes.In total, the duration of the whole trip was about 8 hours. There are a few data that we gathered which includes p virulentos, informal interviews and field notes. From the informal interview, we interviewed two different people from completely different background, thus the answer from both of them gave us the idea of how people in their respective age estimate. When we did an interview with anon.1, he complained about the number of staffs who were working in the zoo. It results in a short(p) service and maintenance of the place and also dirty cages and walkways that are fu ll of leaves.In addition, anonymous also complained about the lack of choices when it comes to food. There were only one eating place inwardly the zoo and the footing of the bits is more expensive than outside. I see they should provide better facilities all well-nigh the zoo and increase the number of restaurants or just improve the quality of the restaurant that is inner there. There should be more places where people can sit and r elax in an airconditioning environment especially when time comes noon, it would be very hot in Malaysia nowadays.former(a) than that, we experienced the bad condition of the toilet where the water were flushing out from the underprice and clogged sinks and toile t bowls. This issue should be resolve for it to be a better place. Part 4 Activities observed and the ir sequential orders The main activities involved in visiting places are finding a place to visit, planning the trip, acting the journey or going to the destination, doing the actual visiting, leave and returning home, and after visit. The employment of finding a place to visit is collected of not only deciding where to go but also when to go. This action at law is closely related to planning the trip.As a merchandise of this activity, we will get a confirmed destination of visit and confirmed time- butt against for the visit. The activity of performing journey is the process of actually going to the dogged destination. This activity has to be carried out as planne d in the first activity. The product of this activity is that, we actually reach to planned destination. The processes in the activities of doing actual visiting are the processes carried out at the planned place. In our case, the processes like going ar ound and seeing the zoo and conducting the interviews are the processes that form the actual visiting activity.Data for ethnographic analysis can be obtained as the product of this activity. The activity of leaving and returning trip is the processes in volved in returning home from zoo. The product of is that, we get back home. The processes that make up the activity after visit are like transferring the pictures from cameras and writing the report base on the experiences from the above activities. T he products are saved pictures in pc and a report to submit. Sequential order of activities Deciding and planning the trip playacting Journey Doing the visit Leaving and returningAfter Visit Part 5 fake lend oneself 1 (Deciding where and when to go and planning the trip) The work of visiting places begins by deciding where to as a group. We sat down in SA and decided where to go by using information from the internet. The first suggestion by Khidhir to choose as a visiting place was D-paradise and A Famosa in Malacca. But we the main problem with going to Malacca was the distance from our places. Malacca is 130 km from our place and the driving time to get there is 2 hours with no heavy traffic . The round trip will take approximately 4 and half hours.So, with the time frame we got, we will not have much time to do the actual visiting in Malacca. So, we decided not to go to Malacca and the other option is to visit a place near Kuala Lumpur. We s earched on the internet for places to see in KL. We got 3 options to visit in KL, namely, Batu Caves, Aquaria KLCC, Kuala Lumpur tinkers dam Park, and Zoo Negara. We chose zoo Negara because two of the group members have not been there and thought it would be int eresting to see Malaysia major zoological park. We decided to go there on Saturday and to depart from Nottingham at around 9am.One of the group members own a car, so we decided to go with his car. Then, we discussed about the time apportionment for the trip and what to do during the visit. Zoo Negara is only 43 km fro m Nottingham and can be reached within an hour drive. So, we will be at the zoo at around 10, and then we planned to do visiting and support at zoo until after 3 pm because there is animal prove at 3 pm. We planned to do some interviews at the zoo for the ethnographic analysis. We also discussed about what should be interview questions and we finally agreed for ten questions which will be stated in resolve Practice 3.The products of this activity are that, we have definite idea of where to go and we have a plan for what to do during the trip. Work Practice 2 (Undertaking the journey) We met up on Saturday as planned and went on to have breakfast at the SA building. Then, we departed for zoo at 935 am. Khidhir was driving and Rhu Zen took the front seat beside him and Hein Min Htike was at the back seat. The driver knows KL routes insi de out, so, we didnt need to any work of way-finding. We went to zoo outright except one pit -stop for fuel. It took us 50 minutes to get there an d we were at zoo at 1030.The problem when we reached zoo was that we could not find a place space good. Since we visited there on Saturday which was not only normal public but also eve of Hari Raya, there were so many visitors cars. We have had to park our car sise streets away from entrance. The product of this activity is that, we really reached the zoo. Work Practice 3 (Arriving at the zoo and doing the visit) We took some photos at the entrance and then bought slatings and entered zoo. The ticket price for Malaysian is 20RM and for foreigner is 30RM. We first went to visit the hornbill center where they watch over many hornbill species, monkeys and hippopotamus.Then, we visited the bee museum. Bee museum is a Kiosk selling love life and other bee related souvenirs. It also features displays of all the integrated honey industry activities from bee breeding to honey extracting. Then, we went on to see the Indian cows and the bears complex. Then, we took the Savannah Walk and saw a variety of African animals like Sable antelopes, Scimatar oryx, giraffes, ostriches, zebras, and white rhinoceroses. At the end of Savannah Walk road, we sat down at train stop 5 to give a rest to our legs and to make some interviews.We firstly interviewed Anonymous1 from KL who was there with his family. Khidhir conducted the interview in Malay Language. We then interviewed Anonymous2 who also lives in KL and he was there with his friends. We will write the main points of those interviews in gesture and Answer format to save word count and to neutralize repetition. school principal With whom you came here today and how many peop le are there with you? Is there any particular reason to come here? Anonymous1 I am visiting here with my family and there are total of 4 people with me, my wife and my two kids and myself. We are just having our week-end day out.Anonymous2 I am here with my friends and there are total of 5 people in my group. We have not been here for very long t ime, so we just wanted to see the changes inner the zoo. Question How did you come here? Was there any problem getting here like parking problem? Anonymous 1 I drove here and there was not any particular problem to get here. We arrived here really early and so, we could supervise to find a parking space advantageously. Anonymous 2 We came here with LRT and taxi. We reached Wangsa Maju station and we took taxi to get here. This place is easily accessible and there was no problem to get here.Question Any comments about the animals in zoo? Anonymous1 Quite a lot of varieties of animals are unbroken in this zoo and the animals seem happy. Anonymous2 We have been walking around the zoo for only 2 hours and we have been to almost all the places inside the zoo. There are not much interesting animal in here except penguins. I have not seen penguins before. Question How do you think of animal show available in this zoo? Anonymous1 The animal show at 11 am was quiet good, they spoke in M alay, so my kids could understand very well, and they really enjoyed it. Anonymous2 We arrived here at around 11 am.So we missed the morning show. But we really are not into seeing the animal show as there will be a lot of people at the show. Question Any comments about staffs? Anonymous1 I didnt see much of staffs. Only staffs I saw were at the entrances of zoo and aquarium world, and the staffs conducting the animal show. I th ink the number of staff is inadequate compare to the size of zoo because the animal cages are dirty and walkways are full of dry leaves and did not see anyone cleanup them. Anonymous2 I have nothing special to say about staffs from here. I rarely see the m inside the zoo.Question How do you think of food shops and souvenir shops inside zoo? Anonymous1 As things inside the zoo are very expensive and I did not buy anything. Moreover, there is only one restaurant to have lunch or breakfast. Anonymous2 We were just discussing to go and have lunch. There are qui te a lot of snack shops, but there is only one restaurant for lunch. I think there should be more restaurants, so that, visitors can choose their favorite(a) meal. And drinks here at the snack shops are slightly expensive than outside. Question Transportation inside zoo? Did you use it?Anonymous1 We preferred to walk to get closer look at the animals. Anonymous2 We planned to stay here until evening, so we are not in hurry. We decided to walk around the zoo. Question How do you describe your overall experience at zoo? Things you like most? Things you like least? Anonymous1 We are having a fun time especially for my children. It has been a good day out so farthermost. What we desire most is Savannah Walk, which is like a small version of African landscape with the animals roaming freely, especially giraffes. Anonymous2 There is nothing much for adults to do in zoo.For sure, this is not one of our best days out. The good point inside the zoo is the tall, shady trees which provide make out for leisure troll. Things I do not like here are that, animals are kept in very dirty environment. The worst thing is aquarium where you cannot even see the fish clearly because of the dirty water and grubby mirrors. Question What should be done to improve the overall quality of zoo? Anonymous1 More staffs should be stationed inside the zoo, to p rovide information and interact with visitors. And they should also prioritize the cleanliness of zoo.Anonymous2 There are so many rooms to improve in this zoo. Zoo maps are available for 2RM, which should be given free to every visitor. The signages ar e not around every corner, and even when you see them, they are not quite clear in their pointing direction. With no free map, and no clear signage, I am pretty sure that, visitors will get lost quite often. Moreover, there are no staffs to be seen inside the zoo to ask information or to ask direction. another(prenominal) meaning(a) thing there is that they should focus more on the cleanliness of environment. Everywhere inside the zoo is stinking.The toilets are very dirty. Question Do you plan to visit the zoo again or would you recommend this to your friends? Any tips to organize a good day out to zoo? Anonymous1 My kids would like to come back here, so we might be coming again like 2, 3 months later. I would definitely recommend this place for a family day out fo r those with small kids. I would advise anyone to bring on their own food and drinks as things inside are twice the price outside. Anonymous2 No, we are not coming back here anytime in the future. And we will never recommend a friend to visit here.As a tip, dont come here. Even when they come, come here early, to bend exceedingly hot temperature inside zoo and to avoid heavy crowd. After the two interviews, we continued our visit inside the zoo. We went to mammal kingdom and then went on to see the tigers and lions. After that lion place, we went inside the reptile house and worn out(p) around thirty minutes inside. Then, we went inside bird house where so many species of birds are kept inside different compartments. We then sat bough some cold drink and sat down under the shade for about 15 minutes.Then, we went to see the aquarium world which is very deadening and boring place. Fishes inside are nothing much interesting. Then we watched the animal show for a while because there were so many people and we could not see or hear the show very well from our place. We then went to penguin house and we have completed visiting the whole zoo. We made our way out from entrance B and found out that it was not far from the street where we parked our car. The products of this activity are that, we could enjoy the zoo, we could manage to finish the interviews and we got data for ethnography.Work Practice 4 (Return and getting home) We left zoo at around 350 pm and we drove to Damansara Burger King to have a late lunch. Damansara Burger king was 25 km far from zoo and it took us ar ound 30 minutes to get there. Then, we have had lunch until around 450 and then we left for Nottingham University. It took us around 30 minutes to reach school and the distance was around 30 km. Once we reached Nottingham, we parted our ways to our houses. The products of this activity are having lunch, and getting back home. Work Practice 5 (After Visit)When reach our houses, we rested for some time. At night, we copied the pictures from camera memories cards to PCs. And we all started writing the report to submit. The products are the saved pictures and the report. Part 6 The Requirements Problem During our trip, we had a hard time navigating the zoo as we did not bring a map and also there were occasions that we had to use some of the facilities that were not well maintained. Another problem while doing the trip was that we may have missed some of the attractions because we did not have a map in the first place.We decided we need a system to be keeping track of what we had seen, what attractions we may have missed, and because there were not many staff members seen inside the zoo to maintain the facilities, which places to avoid. It should also update the group about any show times inside the zoo and keep a watch accessible to check how long we were visiting some of the attractions. As a proletariat scheduling system, it should be able to display some main attractions that we should see within the zoo itself, although the place itself is sm all, and not just obviously walk around and attempt to understand what every animal is or does.Any group would definitely get bored walking under the hot sunshine only to see that the animals are sleeping during the mid-day. It should also be able to sort and notify the user or users of any events or shows that are going to start. That way, the group could plan on which places to visit in the zoo before walking back to see the animal show. This will also prevent the group from rushing around as the zoo has some very odd placement of some of the facilities, including toilets. Besides that, it hould have a mapping system so that it will display the locations of all the main attractions, the bus stops, resting spots and the toilets within the zoo as it was difficult to find a sign with the entire map of the zoo easily and therefore avoid wasting time going rounds inside the zoo. Other than that, because there were many places that had the same attractions, which eventually made one of our group members bored, the ta sk scheduling system should also have a notepad for any individual in the group to write their own comments about the zoo.This is to avoid having to see the same attraction under the very hot sun the next time he visits the zoo. Lastly, for any group members who were not familiar with the animals and find the description beside the animal cages confuse them even further, there should be a translator or encyclopedia to make it more understandable. It will also help other tourists who we re busy looking for directions from us as they could not read some of the signs.